1. Misuse of the allotted server space, bandwidth are prohibited and penalty will be charge.
2. All disputes are subject to Kolkata jurisdiction only.
3. Misuse of bandwidth will lead a client to be entitled for lesser bandwidth in future or account would be suspended or deleted.
4. Any illegal activity detected on a website will lead to sealing of the same by us with immediate effect, as per the IT rules laid out by the Indian and International IT Act.
5. Intentionally tampering (Hacking or sending virus) of our server by a client will see the account suspended
6. Customers are advised to maintain their own data backups on their home computers or CDs to ensure that they have ready access to their data in case we have a hardware failure. However, such cases are rare in occurrence, but cannot be avoided sometimes. This is why we recommend all our clients to take regular backups for all their important data..
7. For safety reasons, we urge our customers not to divulge the password of their e-mail/hosting/ftp accounts to anyone. In cases where passwords and usernames are to be given to our employees, we suggest to change the password immediately. In every 15 days you have to change your all password for security reason.
8. There is no provision of refund in Hosting Kolkata for any products under any circumstances.
9. In any circumstances money refund is not possible.
10. Unfortunately if website/server etc will down then we are not responsible for any losses face by client
11. Hosting Kolkata would like to announce that any one mis-behave or using abuse languages to our employee then we will suspend or delete his/her account without any priority notice, and he will not get any refund and further support from Hosting Kolkata any point of time. For this Hosting Kolkata is not responsible. Hosting Kolkata have full rights to take action against that client/visitor. Client/Visitor has to pay Rs.5000/- fine or penalty for each abuse word.
12. If you have taken any free domain from us with any package, then at the time of changing the server from Hosting Kolkata, you need pay the domain price extra
13. Please take the back up of all your data before changing Name Server (DNS) of your Domain. We will delete all your data automatically if you will change your Name Sever. To reduce server burden we will delete all data of the Domain which name server is not pointing to our server. So Hosting Kolkata will not responsible for any loss of data if you changed Name Server of your Domain for single time also.
14. If any client is not using the hosting service from Hosting Kolkata, it is mandatory for the client to send the cancellation request in company latter head to billing department by post or courier. Failing with the same Hosting Kolkata will be charging the renewal amount every year.
15. If Hosting Kolkata is not having customers correct contact detail and phone number then Hosting Kolkata is having full rights to suspend and delete the account with out any intimation.
16. Before any order activation Hosting Kolkata is having full rights to verify the clients.
17. If you are uploading audio and video file and heavy size file then you have to pay penalty per MB Rs 500 per month.